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4worldlovers: The stay was very nice even though we needed a bus to reach to haram ( however the bus was there all the time and we never waited).

The only issue I would say I had is the fact that I paid for a half day for the early check in, I thought I would have been treated special and have lower rate since I am a mariott bonvoy active member, but I paid it and I fully understand it.

I'd like to thank Marriott staff for their cooperation and especially the cleaning service provided by Anwar who made our trip excellent.

The place of the hotel is very close to Haram and also close to main street to go to Aisha Mosque to perform Ihram for Umrah

P. S. Prices of hotel on its own website is better than booking.

My stay in Marriott was one of it's kind. Staff was really good. Near to Kaaba and shuttle is also available. Room service was really good. Food was really good.

Thank you for taking the time to let us know about your experience while staying with us. Your experience in our property is below our standard.

Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent bad experience from occurring in the future. However, we are eager to know how we can improve in the future because the rating we are always aiming for the best which is 9 and 10, and your rating is very low, and we would like to understand more from your side on how we can improve.


I hope you choose to stay with us again when your travels bring you back to the area.


Stayed at Makkah Marriott Hotel. Next to Heram Sharif. As good as the hotel looks, the behavior of their staff is also very good. Especially house keeping Shakeel and Supervisor Dalim Mirza their service is very good. If I go to Makkah again I will stay at the Marriott Hotel in Shah Allah

Very nice stay . clean hotel and good room service. Excellent shuttle toHaram around clock. But machines were little noisy working in Haram.

Hard for elders to leg it to Haram, but the hotel provides excellent shuttle bus service. I only wish the shuttle bus stop was a bit closer to Haram as it's on a slope which could be a bit hard for older people, especially in summer.

Very close to the haram, bus available all the time, wide and clean room, Very helpful customer service

This hotel is wonderful . I will reapeat thise visit. In the future

4worldlovers: Fairmont Makkah Clock Royal Tower is a beacon for pilgrims in the heart of the Holy City. It overlooks al-Kaaba and al-Masjid al-Haram, making it the closest accommodation to the Kaaba and the city’s best hotel for Umrah and Hajj. As the focal point of the Clock Towers Complex, the tower offers 76 floors of exquisitely designed luxury, including 1,650 rooms and suites, many with sweeping views of Makkah’s revered religious sites. Choose a Fairmont Gold room or stay on the Fairmont Royal Floor for the most luxurious experience imaginable.

Our 5-star hotel in Makkah near Masjid al-Haram offers guests a choice of 1,650 elegantly appointed rooms and suites, all decorated in opulent Art Deco style. Many have breathtaking views of the mosque and the Kaaba, while thoughtful amenities range from in-room Haram audio to generous marble bathrooms. Two-bedroom suites welcome families in style, while Fairmont Gold accommodations and Royal Floor suites include access to a private lounge with complimentary refreshments and the services of a 24-hour butler.

172m², Room with king size bed , 1 Full Bath, 1 Guest toilet, Separated living room

2 Rooms , 1 King size bed , 2 Single size bed, Living Room , Two Full Bath

92m² , Room with king size bed , 1 Full Bath , 1 Guest toilet, Separated living room

4worldlovers: A fusion of contemporary and traditional Islamic architecture, our hotel is across from the King Fahad Gate entrance to Al Haram and the Kaaba. We have four dining options serving Arabic and international cuisine, a fitness center, and light-filled meeting spaces. Our concierge team is on-hand to make reservations, transport arrangements, and more.

On school or national holidays, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available on request